Monday, April 8, 2013

People Skills for Project Leaders and Team

Art Pittman gave a chapter meeting discussion on people skills for project leaders. Here are some take-aways that I noted:

Dirty little secret of project management: It is all about the people

DAC (remember I blogged about this in my last post)
- D: Direction (Vision)
- A: Alignment (Get the resources)
- C: Commitment (Team)

Emotional Intelligence
- Self-Perception - Awareness
- Self - Expression - How you assert
- Interpersonal - empathy
- Decision Making
- Stress Management

Great Quote:

"People are emotional first and rational second: Logic makes people think; emotions make people act"

What makes a best team
- Well-oiled machine
- Know your purpose and role
- Everyone work together.
- Everyone knew what was happening - picked up for each other
- project has good leadership
- great support from top

What makes a worst team
- No idea of the project goal
- Out of focus
- Each individual has their own agenda
- Illusion that the team is strong - but the team is "tangled"

Top Team Skills
- Contributors
- Communication
- Understanding of a common goal
- Diversity
- Commitment from team members/leadership
- Cross-functional synergy
- Trust
- Collaboration
- Accountability
- Flexibility - Learn/Adapt
- Leadership
- Positive Attitude

"Cost of trust doubles the cost of business"

Sincere apology
- Sincere
- Intentional
- No excuses
- Consequences
- Empathy
- Retribution (What Ill do going forward)
- Expect - may need some time

Giving Feedback
SBI (Situation, Behavior, Impact)

It was a great session. For additional information, go to pmitriadnc.org


- Posted using BlogPress from my iPhone

2 comments:

  1. If you plan on a long term career as a project manager, then yes, even with your level of experience, I would suggest getting your PMP. You can prepare yourself for the exam in one of the PMP trainingproviders like http://www.pmstudy.com/. You can do minimal prep-work to get 40 PMI® Contact Hours and apply to PMI for PMP Exam before the class begins.

    ReplyDelete
  2. Nice blog,good information in this article thank you for sharing this article.Fore more details to check our website.
    Oracle Fusion Training Institute

    ReplyDelete